FAQ
🔹 SHIPPING & DELIVERY
How long does shipping take?
Standard delivery time is:
🇺🇸 USA & International: 7–10 business days
You will receive a tracking number once your order ships.
My tracking hasn't updated — is that normal?
Yes. Tracking may update only once the package reaches your local distribution center.
This is normal for international shipments.
Do you offer free shipping?
Yes — many of our bundle options include free priority shipping.
🔹 GUARANTEE & RETURNS
Do you offer a money-back guarantee?
Yes — your purchase is covered by our:
✔ 30-Day Empty Bottle Guarantee
If you don’t experience results, contact us for a full refund.
No risk. No hassle.
Can I return opened products?
For safety reasons, opened supplements cannot be returned.
However, our refund guarantee ensures you are always protected.
🔹 CONTACT & SUPPORT
How can I contact you?
📧 Email: support@neurovitaldrop.com
For very fast support, please contact us directly on WhatsApp
📱 WhatsApp :
+385 95 865 2508
Click the link below to be redirected immediately to WhatsApp Support 👇
+385 95 865 2508
Customer support is available Monday–Friday, 10:00–20:00.
Average response time: 24 hours.